The Brent Advice Matters (BAM) project brings together locally established advice agencies as a consortium to improve the quality of information, advice and guidance residents can access in Brent.
The BAM consortium includes Advice 4 Renters, Age UK Brent, Ashford Place, Brent Citizen’s Advice Bureau (lead agency), Brent Community Law Centre, Brent Mencap and CVS Brent. BAM makes use of decision trees, self-help literature instructional videos and more, with the aim of helping residents access the information and advice they need.
CVS Brent’s contribution to BAM includes website development, collaborative IT solutions and coordination support. The BAM project is a 2-year initiative as part of the Advice Services Transitions Fund from the Big Lottery and the Cabinet Office.